A few years ago, the Harvard Business Review (“HBR”) presented, in an article titled “The Value of Happiness”, much scientific evidence that employee well-being does indeed drive higher profits. As outlined in a whole series of articles, the HBR demonstrated that when people are happier, they’re healthier and they strive to accomplish more. They work better in teams, and they’re more immune to burnout. Putting employee and customer happiness at the top of your business goals is a guaranteed strategy for success

51% OF HIRING FAILURES OCCUR… AFTER THE HIRE So, you hired your best applicant and now you hope it will work out well for all. Well, your job as a recruiter/employer is not finished – in fact, it just started...

NEVER OFFER THE JOB BEFORE DOING THESE 3 THINGS You remember from lesson #4 that subjectivity is a deadly proposal in talent acquisition. From a technical & legal viewpoint, you need to ensure optimal objectivity throughout the hiring process. You can dramatically increase objectivity by including in your recruitment procedure three actions which act as “insurance policies” in order to optimize the odd of success in your selection: Test for soft skills Reference checks Background checks

In lesson three, I mentioned that per our experience, 53% of resumes contain lies and over 30% of them contain gross lies. So, you definitely want to detect during the recruitment process any possibility of FALSE or temporary personality traits, otherwise called “masks” (see lesson #3). Here is a harsh reality many small business owners do not think about: Just as much as the success of your business depends on its personnel, so does its failure. According to the FBI, corporate theft is the fastest growing crime in the United States. It’s bigger than identity theft, cyber fraud, credit card theft and internet scams.

What is the most important role of a CEO or business owner? You might be shocked by our suggested answer: You have got to be a great head hunter! One thing Steve Jobs knew was that people do not work for organizations - they work for people! As the head of your company, you must be able and willing to be THE talent attractor - and there are many things you cand o to attract the best who will want to work hard for you.