According to the independent investigative firm, Market International LTD, one-third of resumes contain material omissions or misstatements of one kind or another. Other alarming statistics warn us of the questionable reliability of resumes:

A physical therapist loses her successful practice soon after she hired an over-emotional assistant who had been hiding her tendency to violence as well as her addiction to psychiatric & recreational drugs.

The most common effects of workplace violence incidents on employees include decreased morale, decreased sense of safety, decreased productivity, decreased trust among co-workers and increased stress and depression.

It is estimated that direct replacement costs for a telesales employee range from $75,000 to $90,000, while other sales positions can cost a company as much as $300,000. And these numbers don’t reflect the lost sales while a replacement is found and trained. So how do improve your hiring while reducing your sales force turnover (the US average being 25 to 30%)?

The successful hire is one with a mindset of achievement and results. There is a huge difference between achieving something and doing something. People are either more result-oriented or more action-oriented. And that makes the whole difference. You do not hire people to do things but to accomplish a specific result on a specific job.